Running a care home can be a very daunting task with regulations and good practice requirements constantly changing.
We can help and support you in these regulatory challenges advising you on the operation of your care home to maximise the highest quality of person centred care for your residents
If you need a complete new set of policies and procedures or just one, we can provide a bespoke service to suit your requirements.
This is where immediate action is important to protect your business. We are able to assist and support you if you have received an adverse report or enforcement action is being taken against you.
We will work with you in developing an improvement plan and also implementing that plan.
Does your statement of purpose reflect your home's aims and objectives? Are your policies and procedures robust - again we can help.
Complaints/POVA investigations
On some occasions complaints can become very time consuming and it is difficult to see the wood for the trees!
We will support you and your staff with difficult complaints and investigations bringing an unbiased view to the events.
Audits
We will carry out an in depth compliance audit of your care home to show how the home meets the requirements of the Care Standards Act and the associated National Minimum Standards.
We will then draw up an action plan to ensure compliance.
